Remote deposit capture

    Remote deposit capture

    Streamline processes and improve efficiencies with our secure, personalized and scalable Remote Deposit Capture Services

    HubSpot Video
    HubSpot Video

    Check scanners for remote deposit capture. Fulfillment and deployment services for banks and their commercial clients

    • Customizable online order systems
    • Same day shipping SLAs
    • Consolidated billing
    • Customized welcome kits
    • Advanced unit exchange programs
    • Scanner repair services
    • Scanner testing
    • Scanner accessories and cleaning supplies
    Customizable online order systems

    Customizable online order systems

    Personalized e-commerce site for end users to place orders to improve the customer experience with self-service tools. Online platform for bankers to place orders on behalf of their clients. We simply process with automated billing options.

    RDC Repair

    Advanced Unit Exchange program

    Full-service warranty programs include advanced unit exchange to reduce downtime and onsite scanner repair department to speed up repairs. Services include:

    • Pre-paid shipping 
    • OEM parts & materials
    • Skilled repair technicians
    • Extended warranty options.
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    Same day shipping SLAs

    We offer same-day shipping for orders placed before 2pm pacific. We are proud to maintain a 100% SLA completion rate year over year.

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    We make compliance easy

    Superior is the only RDC check scanner fulfillment vendor with a SOC II Type II Certification and a full Risk and Compliance toolkit. This speeds up the vendor management and due diligence efforts on the banks side knowing your clients data is secure with a trusted partner.

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    Union Group

    Get support with your Remote Deposit Capture Program

    RDC Scanner Fulfillment Vendor Comparison

    RDC Scanner Fulfillment Vendor Comparison

    Superior

    Other suppliers

    Online Ordering Tools both for Bankers to place orders and ecommerce site for end users to place orders

     Full Inventory, Legacy Scanner Warranty Tracking and Reporting Features 

     

    Ability to submit fully electronic billing via ACH, Account Analysis to the bank securely

     

    Full Scanner Repair Desk on Site  and Advanced Unit Exchange Programs

     Sales Tax Nexus for accurate remittance across the entire USA, so banks don’t have to, including tax exempt clients too

     

    Ability to Provide Other Cash Management Solutions such as Check PrintingDepository Supplies

     

    A Bank Deployed Remote Cash Capture Product for the future convergence of RDC and RCC payments into single solution

     

    Full info security compliance toolkit including SOC II Type II 3rd Party Audits and Full 3rd Party Business Resumption Testing & Plan

     

    Why make the change to Superior?

     

    • Are you still getting individual paper invoices for each check scanner?
    • Do you have returned check scanner units at the bank waiting to be repaired but no defined process to do it?
    • Is your CFO tired of carrying out check scanner inventory on the bank’s financials?
    • Do you need to streamline all the daily tasks your operations team is performing such as scanner inventory, client repair calls and shipping coordination?
    • Do you have a trusted partner that can help you plan and scale for the future with the right tools and reporting systems?
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    We were managing so many vendors for different treasury management products, we wanted to consolidate everything with one vendor. What drew us to Superior was their reputation for providing quality service. We deliver quality service to our customers. We deliver that same service internally. And we expect that level of service from our vendors.”

    Treasury Management Director - A leading U.S. bank

    Industry leading hardware manufacturers we support 

    Panini Scanner-1

    Panini Scanners - Single or Batch Feed

    Epson Scanner 2-1

    Epson Scanners - Batch Feed

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    Digital Check Scanners - Single or Batch Feed

    RDM Scanner

    RDM Check Scanners - Single or Batch Feed

    Canon Scanner-1

    Canon Check Scanner - Single and Batch Feed

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    Union Group

    Streamline processes and improve efficiencies with Remote Deposit Capture Services