We provide proactive outbound calling and email support for your commercial clients through a customizable process to meet your timeline. A dedicated specialist team manages your client’s transition needs:
Technical Assistance Center is our specialist contact center that takes the headache out of bank software changes required during mergers & acquisitions. Our team of specialists manage the entire customer experience process on your behalf proactively reaching out to clients from acquired banks to provide the technical support necessary, including, software installs and platform training.Learn more
Reduce defections. We take care of change management so you don’t have to, ensuring a smooth transition with an excellent customer experience to retain and delight your clients.
Personal. You can deliver outstanding customer experience to your commercial clients through a tailored and personal service.
Efficient. Faster client onboarding with our specialist team.
Scalable. We are flexible to meet your needs whether a single launch or phased approach to project deadlines.
We provide post-merger dedicated client service call center and sales support team for client reorders and inquiries.