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Easy to Book Appointments
Your clients get access to a proprietary scheduling platform where they can book an appointment with a specialist for a time convenient for them.
Personalized Service
A specialist who has been trained in bank platforms and the technology to support it will conduct their session and guide the client through the process, including installing software, testing transactions, and provide one on one training.
Comprehensive Tracking to Ensure Positive Outcomes
Over the course of your project, we remain 100% accountable to you and your client’s needs. We provide comprehensive reporting, disposition status, and post completion client satisfaction survey results to ensure we are delivering excellent service to your clients.
We Take On the Heavy Lifting
Throughout the project, we provide a skilled project manager to ensure schedules are met and the conversion runs smoothly.
Staff Augmentation
If your project requires staff augmentation of an existing team, our solution is flexible to incorporate both bank and Superior specialists. Your customers receive a seamless experience while our team assists you in providing impactful support during your platform changes.
We’ll Provide All the Tools You Need
Our project management team will work with you to understand your support needs and map out a plan to complete your program goals in an efficient timeline.
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Try our scheduling platform for yourself
The feedback we received from our commercial clients, as well as from various stakeholders within the bank regarding your TAC specialists was all very positive. We were able to complete both phases of our conversion project on time and within budget thanks to your team’s expertise and commitment to the outreach efforts to fill your training schedule. Your team exceeded our expectations and we will certainly look to use Superior for future conversion related engagements.”
You’re in good company
