Risk and Compliance

    Keeping Your Client’s Data and Your Bank’s Reputation Secure

    We simplify the vendor audit process by providing you the tools and support for security and compliance evaluation of our services.

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    We Simplify Compliance

    Our goal is to streamline the bank’s threat protection world of vendor management through our continuous focus on information security and data protection. Each year the nation’s top financial institutions test and scrutinize our security policies, practices, hardware and software systems and redundancy plans both onsite and through 3rd party assessments.

    Physical Security & Compliance

    Superior is a Tier 1 risk assessed vendor to banks providing a secure physical and data environment congruent to your bank’s regulatory and compliance requirements.  

    Compliance Resources

    Our compliance process helps make the vendor compliance process painless.

    • A dedicated risk and compliance officer for vendor due diligence requests
    • An extensive catalog of information security and physical security policies
    • Annual penetration tests performed by certified 3rd party auditors
    • Annual SOC II Type II audit performed by certified 3rd party auditors
    • Extensive employee vetting, background testing, and new and recurring employee security training programs
    • Active event log monitoring and continual patch management process
    • Thorough vendor risk reviews of our critical vendors
    • Employment of internal, technical IT and development project management staff and organizing divisions and assignments to ensure the appropriate segregation of duties
    • Incident response plan
    • Business resumption plan with annual test cases performed

    Learning Resources

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    As we switched software systems, we once again had to coordinate the new design and branding of our escrow checks. Superior handled the transition smoothly and the new checks were delivered on time as they committed.”

    City National Bank Customer