Job Function: Sales Assistant – Commercial Sales   

Primary Location: Onsite - Alpharetta, Ga

Compensation: Non-Exempt - $21 - $24/hour + order management commission opportunity

Company: Superior

About Us: 

Superior helps financial institutions enhance their performance and deliver outstanding customer experiences. We are a well-established, rapidly growing national company with revenues exceeding $40 million in 2024 with consistent year-over-year growth for the past two decades. Our team is focused on delivering professional service solutions to clients in the financial and banking sectors. We foster a collaborative work environment where employees are empowered to contribute to the company's success.

Position Summary:

We’re looking for a Sales Assistant to support high-performing Commercial Sales Account Executives and play a critical role in driving customer satisfaction, sales execution, and operational excellence. This role is ideal for someone who understands sales workflows, CRM systems, and order management—and wants to be close to the action without carrying a direct quota.

Essential Duties and Responsibilities:

• Support Commercial Sales Account Executives (Banking & Print Supplies) with quoting, pricing, and order management.
• Process and track orders through our Order Management System (V2).
• Maintain accurate customer and sales activity records in HubSpot.
• Serve as a key customer contact for order status, product questions, and issue resolution.
• Assist with resolving customer disputes and ensuring a high level of customer delight.
• Coordinate with internal teams (Operations, Finance, Customer Service)
• Support follow-ups, dormant account reactivation, and sales reporting.

Minimum Required Qualifications:

• High School Diploma required
• BA/BS a plus, or equivalent experience

Other Requirements:

• 3–5 years’ experience in Sales Support, Inside Sales, or Customer Service
• Strong CRM experience (HubSpot a plus)
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Excellent communication, organization, and multitasking skills
• Customer-focused, proactive, and detail-oriented
• Comfortable working in a fast-paced, sales-driven environment
• 3-5 Years experience in the commercial check printing industry preferred. Company is willing to train candidate on product and services.

Competitive Pay: We offer fair and competitive wages based on experience and market standards.

Health Insurance: Competitive medical, dental, and vision plans to ensure you and your family are covered.

Life and Disability Insurance: Company-provided life insurance along with short-term and long-term disability coverage.

Employee Assistance Program (EAP): Access to confidential counseling and support services for personal and professional challenges.

Paid Time Off (PTO): Generous paid vacation, sick leave, and holidays.

Professional Development: Opportunities for growth, training, and skill-building within the company.

Equal Opportunity Employer: Superior is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.