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    RDC Solutions

    Remote Deposit Capture

    Our digital deposit services are secure, personalized, and scalable, providing unmatched remote deposit capture solutions for your business. 

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    Check scanners for remote deposit capture

    Our digital check deposit solutions, fulfillment and deployment services provide market-leading treasury services for banks and their commercial clients, including:

    • Customizable online order systems 
    • Same-day shipping SLAs 
    • Consolidated billing 
    • Customized welcome kits 
    • Advanced Unit Exchange program 
    • Check scanner repair services 
    • Check scanner testing 
    • Check scanner accessories and cleaning supplies 
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    Customizable Online Order Systems

    Personalized e-commerce site for end users to place orders to improve the customer experience with self-service tools. Our online treasury management platform allows bankers to place orders on behalf of their clients. We simply process with automated billing options. 

    RDC Repair (2)

    Advanced Unit Exchange Program

    Our full-service warranty programs include advanced unit exchange to reduce downtime and an onsite check scanner repair department to speed up repairs. Services include: 

    • Pre-paid shipping for RDC scanners 
    • OEM parts & materials 
    • Skilled repair technicians 
    • Extended warranty options 
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    Same-day Shipping SLAs

    We offer same-day shipping for orders placed before 2pm pacific time. We are proud to maintain a 100% SLA completion rate year over year. 

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    We Make Compliance Easy

    Superior is the only RDC check scanner fulfillment vendor with a SOC II Type II Certification and a full risk and compliance toolkit. This speeds up the vendor management and due diligence efforts on the bank's side, knowing your client's data is secure with a trusted partner. 

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    Get support with your RDC program

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    RDC Scanner Fulfillment Vendor Comparison

    Benefit

    Superior

    Other suppliers

    Online ordering tools for bankers to place orders and ecommerce site for end users to place orders

    		 ✓ ✓

     Full inventory, legacy scanner warranty tracking, and reporting features 

    		 ✓  

    Ability to submit fully electronic billing via ACH, account analysis to the bank securely

    		 ✓  

    Full scanner repair desk on site and Advanced Unit Exchange program

    		 ✓ ✓

     Sales tax nexus for accurate remittance across the entire U.S., so banks don’t have to worry about it, including tax exempt clients

    		 ✓  

    Ability to provide other cash management solutions such as check printing, depository supplies

    		 ✓  

    A bank deployed remote cash capture product for the future convergence of RDC and RCC payments into single solution

    		 ✓  

    Full info security compliance toolkit including SOC II Type II 3rd party audits and full 3rd party business resumption testing & plan

    		 ✓  

    Why make the change to Superior?

     

    • Are you still getting individual paper invoices for each check scanner?
    • Do you have returned check scanner units at the bank waiting to be repaired but no defined process to do it?
    • Is your CFO tired of carrying out check scanner inventory on the bank’s financials?
    • Do you need to streamline all the daily tasks your operations team is performing such as scanner inventory, client repair calls and shipping coordination?
    • Do you have a trusted partner that can help you plan and scale for the future with the right tools and reporting systems?
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    We were managing so many vendors for different treasury management products, we wanted to consolidate everything with one vendor. What drew us to Superior was their reputation for providing quality service. We deliver quality service to our customers. We deliver that same service internally. And we expect that level of service from our vendors.”

    Treasury Management Director - A leading U.S. bank

    Industry Leading Hardware Manufacturers We Support 

    Panini Scanner-1

    Panini Scanners - single or batch feed

    Epson Scanner 2-1

    Epson Scanners - batch feed

    Check Scanners-1

    Digital Check Scanners - single or batch feed

    RDM Scanner

    RDM Scanners - single or batch feed

    Canon Scanner-1

    Canon Scanners - single and batch feed

    You’re in good company